BC offers a best practice model for Digital Government: Agile Service Design, Cloud Modernization and Blockchain Identity.
Trust and Design: How Digital Can Save the Future of Government
Speaking at TEDx BC Chief Digital Officer Jaimie Boyd describes how technology has changed the world and Government is enjoying a golden age of potential in how it can be utilized to improve the lives of citizens. She offers a vision for Digital Government, a need to be Digital by Default, to embrace technology to reduce bureaucracy and better serve citizens needs.
Digital Government Principles
Published to a Github repository British Columbia has defined Principles of Digital Government.
The Digital Principles are meant to guide the work of individual public servants and vendor partners as the Province of British Columbia continues to evolve into a Digital Government.
Digital Service Design
The Service Design team located in the Government Digital Experience Division is changing how citizens access government services by bringing innovation and a human-centred approach to areas such as health care, transportation, education, policy and finance.
The Exchange Lab is one place where public servants learn to be Agile. The lab incubates and accelerates learning through the experience of delivering high quality services.
PwC offers a case study of how the British Columbia Ministry of Attorney General in Canada has been a global pioneer in the digital transformation of justice services through its Tribunal Transformation Initiative (TTI).
The Service Design Playbook takes a holistic approach to designing service experiences by working directly with citizens, developing prototypes, testing, analyzing and implementing results.
Digital Service Design is Being Enabled through a Shift to Cloud Computing
On premise within the Kamloops Data Center, the B.C. government has a deployment of OpenShift, a hybrid cloud enterprise Kubernetes platform. The platform enables developers to develop and deploy applications quickly, securely, and at scale.
As this Red Hat case study explains the Government of British Columbia builds innovation with the BC Developers’ Exchange, an open source forum for collaboration between the public and private sector—and citizens.
The exchange offers co-design sessions, meet-ups, and other outreach events to connect the British Columbia tech community to match tech talent with public sector needs.
The Government of British Columbia is creating a Hosting and Application Development Framework (HADF) to accelerate digital change across government.
It is envisioned as a government-wide approach to modernize hosting and the ways that government develops and delivers applications for digital services, and has been modeled on best practices from around the world while aligning with government’s current IT footprint.
Digital Identity
The BC Digital Trust Service (BC DTS) is a primary enabler of the province’s vision for digital transformation in its Digital Framework.
The BC DTS is a core contributor to the Trust over IP protocol stack, which is emerging from the global open source community. This stack provides the kinds of digital frameworks and tools needed to safeguard citizens’ digital lives. This stack, combined with good governance, shifts us from the risky Internet of today towards an Internet imbued with a trust layer.
